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Product Returns

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Defects found, request for refund. ( Assemble and delivery fee are non-refundable. )

Defects found, request for repairing service. ( Valid for scratches or minor issues )

Defects found, request for replacement. ( valid if it causes structure )

Other, please supply details.

Received Wrong Item(s), request for replacement.

Product is opened

Yes No

Faulty or other details

I have read and agree to the Return Policy (HK)